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16 End-User Computing For Dummies, Nutanix Special Edition These materials are © 2020 John Wiley & Sons, Inc. Any dissemination, distribution, or unauthorized use is strictly prohibited. The most recent addition to the end-user computing landscape comes thanks to the cloud. Desktop-as-a-service (DaaS) was born in the cloud but is also starting to make its way into on- premises data centers. Where DaaS shines is in the elimination of the complexity overhead associated with VDI. It's a kind of desktop vending machine — you insert coins, and you get desktops. With DaaS, you truly buy ready-to-run desktops and layer your applications atop them. All of the server-side hardware and software is accounted for in a monthly fee that you pay to the provider. As is the case with VDI, all you need is a remote connection client to access the virtual desktop and you're on your way to productivity. You can learn much more about DaaS in Chapter 3. Defining Organizational and End-User Computing Needs and Outcomes This chapter wraps up with a strategic look at what decision makers desire from an end-user computing environment. There are four areas of interest. Operational This is the most fundamental need. Decision makers want and need a desktop environment that allows the organization to oper- ate. It's that simple. Anything that gets in the way of that goal is a non-starter. The user experience is part of this area. Modern workers demand flexibility in their workplace. They want to use their own devices to work from any time and from any place. Enterprises need to accommodate these demands with tools that provide necessary levels of flexibility. Financial That doesn't mean that an enterprise wants to spend millions to provide this flexibility, though. The end-user computing envi- ronment is still an expensive budget item. CFOs are willing to