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CHAPTER 3 Accelerating Desktop Deployments with Desktop-as-a-Service 35 These materials are © 2020 John Wiley & Sons, Inc. Any dissemination, distribution, or unauthorized use is strictly prohibited. Decision makers have turned to the cloud for help. Doing so enables organizations to pay for what they use and not a penny more. Whether the cloud is cheaper or not is an open debate, but it enables an operational expense (OpEx)-centric method for financing. Traditional infrastructure is challenged in this regard. The desktop environment is in need of financial attention on a regular basis. It's also an area that every employee sees every day. Employees often clamor for different kinds of devices, work-from-home scenarios, and the ability to work more while traveling. Organizations have turned to VDI to address these needs, though they often see VDI as cumbersome and expensive. VDI often requires capital outlay. DaaS morphs a capital-intensive service into one that merely sips operational expenses and only requires a financial spigot big enough to match current needs. Enabling desktop agility Bring-your-own-device (BYOD) was formerly a buzzword that described a trend in which employers were expected to allow employees to use their own phones, tablets, and laptops. Although it isn't in the news as much anymore, BYOD is alive and well. Organizations are working to allow it, creating policy frame- works to authorize it, and implementing technology frameworks to enable it. Like VDI, DaaS brings inherent agility to the desktop paradigm, allowing users to work from anywhere and with any device that can provide an HTML5 connection. Choosing Between Cloud-Based DaaS and On-Premises DaaS When you think of "as a service," you likely think of "cloud." That's generally been true. DaaS is a born-in-the-cloud service, but that doesn't mean that it's restricted to the public cloud. You can operate DaaS using an on-premises deployment instead. For