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CHAPTER 1 An Introduction to End-User Computing (EUC) Concepts 3 These materials are © 2020 John Wiley & Sons, Inc. Any dissemination, distribution, or unauthorized use is strictly prohibited. Chapter 1 IN THIS CHAPTER » Discovering the historic end-user journey and critical context » Understanding the components of an end-user computing environment » Comparing desktop virtualization options An Introduction to End-User Computing (EUC) Concepts E nd-user computing is a deceptively broad term. To some, it means desktops, while to others, it describes an entire eco- system that is deployed to help users consume the workloads and applications that you set forth unto the enterprise. Understanding the History of End-User Computing Looking back through history reveals a modern end-user com- puting environment that was born in the mainframe era. Today's end-user computing environments serve the same basic needs as those archaic mainframe-centric environments. The critical goal is to enable application and workload consumption, which is exactly what the earliest hardwired "green screen" terminals provided so many decades ago.