Unlike their federal and state-level counterparts,
municipal and county governments have always
been viewed as a direct extension of their
communi es. Mayors, council people, and
commissioners come from the communi es they
serve and in mately understand the needs and
desires of their communi es.
But that hometown familiarity does li le to combat
the harsh reali es local governments face in the
Digital Age. Local publicly funded organiza ons
must operate with ghter budgets, using fewer
human resources, and under increased pressure
from ci zens to deliver modern services at the
same speed as private companies.
Yet, without the same financial resources and
exper se as larger agencies and organiza ons,
municipal governments s ll have to rely on
outdated and disjointed on-premise systems
that require me-consuming manual opera ons
and maintenance that put excessive strain on
government budgets, exis ng employees, and on
plans for improving local services and community
safety.
Old infrastructure
in a New Era
3
oneneck.com
Local governments spend as much
as 60% of their annual budgets
on items and services other than
technology and infrastructure.
-Urban Ins tute
