In an age when everyone is focused on everything
"local" — locally sourced food, dining, and shopping
— ci zens expect more from their local governments
as well. Today's local residents want mobile apps for
renewing recrea on licenses or applying for various
local permits.
They expect any me access to informa on through
online search, virtual digital assistants, or live human
support teams. And they'd like their fire trucks and
ambulances to reach their des na ons faster and
more safely by using data analy cs to map out the
shortest and safest route.
The Digital Age demands
digital systems
4
oneneck.com
But most local governments aren't equipped
to deliver on those expecta ons. Their exis ng
legacy infrastructure is grossly underpowered for
resource-intensive apps or analy cs. It also isn't
flexible enough to scale quickly or reliably and is
extremely vulnerable to the wave of new and more
sophis cated threats to sensi ve informa on.
That's especially important as mobile workforces
and consumer-facing apps designed to help provide
more personalized ci zens services faster, hyper-
connected "smart ci es," and data-driven emergency
services trends become more mainstream. Each
scenario demands flexibility, efficiency, and scalability
that are simply too great for previous-genera on
infrastructure.
