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These materials are © 2017 John Wiley & Sons, Inc. Any dissemination, distribution, or unauthorized use is strictly prohibited. Enabling Hybrid IT In This Chapter ▶ ▶ Making sure you get the right mix of people to get the job done ▶ ▶ Understanding the era of hybrid IT ▶ ▶ Leveraging the cloud and knowing how to exit I n this chapter, I cover the final items you need to keep in mind as you undertake your transformational hybrid IT journey: the people side of things, as well as how to avoid some of the risks associated with cloud and hybrid IT. Solving the Staffing Situation People make your IT department work. Although the business is often hesitant to add more critical people resources, you know how important people are to the equation, so you have a few options when it comes to supporting your hybrid journey. In‐house IT You can push business decision makers to add appropriate staff to make sure that all aspects of IT can be supported. Make sure your staff is trained on both sides of the equation — the on‐premises side, as well as the cloud side. In‐house IT staff can often be the most expensive long‐term resources, but they also have the most incentive to make sure things get done right. More important, investing in your own team leads to long‐term gains as they build up their base of knowledge. Treated right, your internal staff are loyal and will go to great lengths to make sure your business doesn't fail due to poor IT systems and support. Chapter 7