The Challenge
Mountain Park Health Center was experiencing frequent network downtime and a breakdown in communication between the geographically dispersed clinics. Weekly downtime of its servers lasted an average of 20 minutes at a time. They lacked the people, processes and technologies to maintain a sound IT environment across all locations.
The Solution
OneNeck® IT Solutions’ team of experts assessed Mountain Park’s business requirements and created a technology road map with highly efficient IT infrastructure. In addition, OneNeck had the bandwidth to grow with the organization and tackle any new federal regulations. OneNeck’s customized solution included managed hosting, managed security, disaster recovery, IP connectivity solutions and a 24/7 help desk.
The Results
OneNeck has formed a partnership with Mountain Park as a trusted IT advisor. By moving their servers and applications to OneNecks’ data center in Phoenix, Mountain Park no longer faces downtime, a false sense of security or fear their patient records will be lost.
