I n d u s t r y : A u t o i n s u r a n c e
C o u n t r y : U n i t e d S t a t e s
V i s i o n
Deliver proactive solutions for
maintaining compliance with state
requirements to reduce the number of
uninsured drivers on the road
S t r a t e g y
Simplify backup and recovery workflows
to save time, increase security, and
allocate resources to innovation
O u t c o m e s
• Supports surges in policies served
year over year
• Empowers not-for-profit budgetary
forecasting
• Upholds 98% SLA success and
2-hour response rate
Helping Maryland
drivers get where
they want to be
Maryland Auto Insurance makes
auto insurance accessible to all
eligible Maryland drivers with
simplified IT workflows
As a quasi-independent agency, having secure backup
infrastructure is critical to supporting operational
compliance for Maryland Auto Insurance. With simplified
backup and recovery workflows, a transformation in time
and resource savings allows the organization to optimize
its mission while meeting new, explosive demand for
its services.
Reducing Maryland's rate of uninsured drivers by
guaranteeing access to required coverage
For over fifty years, Maryland Auto Insurance has helped Maryland drivers who have
had difficulty finding auto insurance in the private market get covered and stay
on the road to a better life. Due to recent shifts in the auto insurance market, the
number of drivers insured by Maryland Auto is growing. In 2023, Maryland Auto
Insurance saw an increase of nearly 70% in policies issued.
"If you have a vehicle registered in Maryland and have been turned down or
canceled by other carriers, we will insure you, regardless of credit or driving record,"
says Maryland Auto IT Systems Manager, Matt Ailstock.
"Our customer base includes people with little driving experience or points on
their record and those who have had payment issues in the past. Because of these
issues, these drivers often struggle to obtain the legally required insurance through
standard carriers so we're there to insure them," says Ailstock.
