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Business Case for DRaaS eBook

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Your RTO and RPO needs Take a look at your provider's recovery time objectives (RTO) and recovery point objectives (RPO). RTO refers to the maximum acceptable amount of time it takes to restore operations after a disaster while RPO refers to the maximum acceptable amount of data loss measured in time. Different DRaaS providers offer different RTOs and RPOs, so choose a solution that aligns with your business's continuity goals. You should also consider these factors: • Look for DRaaS providers that offer customizable and flexible RTO and RPO settings which allow you to define different recovery objectives for different workloads. • Evaluate the provider's performance in meeting their stated RTOs and RPOs and ask for documented evidence, such as historical performance data or case studies to demonstrate the provider's ability to achieve their promised metrics. • Look for advanced technologies such as continuous data protection (CDP), real-time replication and automated failover to reduce RTO and RPO. • Review the Service Level Agreements (SLAs) provided by the DRaaS vendor to make sure they clearly define the RTO and RPO targets and penalties or remedies in case of non-compliance. • Look for providers that offer systematic, automated testing and validation who can meet RTO and RPO targets. • Verify that your DRaaS vendor has a knowledgeable support team available 24/7 to assist you with disaster recovery efforts. • Balance the higher cost of achieving shorter RTOs and RPOs with the criticality of your protected applications and data to determine the most cost-effective solution for your business. 13 oneneck.com 13 oneneck.com 07

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