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The Definitive Guide to Desktop as a Service

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Performance is Directly Linked to Productivity Your users are extremely sensitive to desktop and application performance. Poor performance not only makes users unhappy, it decreases their productivity. Some solutions inherit all the performance challenges of VDI running in the datacenter. Make sure your chosen provider is able to accommodate spikes in activity, like when 1,000 users all log in at the same time. Make sure your chosen desktop provider is able to meet the needs of all your expected users. Do you have users that run high-end graphics applications such as CAD and 3D modeling? You'll need a solution that provides GPU support. Many companies find that GPU-accelerated digital workspaces are a great alternative to expensive on-site graphics workstations that need to be refreshed every few years. Digital workspaces also make it possible to allocate GPU resources efficiently for each requirement without under or overprovisioning. With physical workstations, not only do expensive systems sit idle much of the time, but you may have multi-GPU systems tied up by people who aren't using that resource. In a perfect world, users would be able to switch between "regular" and "accelerated" desktops and applications when they need them, so you're not paying for an expensive resource when it's not in use. Be sure you consider other factors that will affect the user experience like networking and distance to the user. If you choose a service that's only hosted in one or a few locations, users who are far away from those locations may be a lot less happy with the performance they see than those who are closer. If you know network performance is going to be an issue, look for solutions optimized to adapt to network capabilities. Security and Compliance are Non-Negotiable Digital workspaces can greatly reduce security risks by eliminating the need for local data on user devices, but that doesn't mean that all providers are equal in regard to security. Make sure that your chosen provider can satisfy your particular security requirements, especially if you're in a regulated industry like healthcare, financial services, or government. Look for a provider that is not only certified to meet the relevant regulations for your industry but that has direct experience serving it. User authentication and authorization are a critical part of security across your organization. Choose a provider that integrates with your existing identity authentication provider (IDP) and single sign-on (SSO) to streamline user access. | 11

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