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Step 3: Create a digital business architecture.
Once the strategy is defined and the financial models that support the strategy are created, a technology
architecture that defines the products and processes required needs to be developed. It is also critical
to assess your organization's current technology capabilities. From that current state, with the desired
architecture as the goal, a roadmap to delivering the desired architecture can be developed.
Step 4: Quantify and prove business value.
Selecting limited-scope implementations and "proofs of value" to validate capabilities will deliver
anticipated results and allow for refinement of plans and more successful deployments at scale. By
tracking feedback and quantifying impact, you can identify potential risks before they become a problem
and continue to optimize solutions to ensure your goals are met.
Step 5: Deliver and measure differentiated outcomes
Launch is only the first step. The key to this phase is remaining agile and adapting quickly and
organically to both internal and external circumstances. Once a solution has been deployed, the next
crucial step is to ensure that it actually delivers value, both to your organization and to your customers.
Once success is proven, careful monitoring will ensure that you are prepared for successful expansion.