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Contact Us Connect References 1 "Embracing Digital Technology: A New Strategic Imperative," Capgemini Consulting and MIT Sloan Management Review, October 7, 2013. http://sloanreview.mit.edu/projects/ embracing-digital-technology/ 2 "Gartner Predicts a Customer Experience Battlefield," Gartner, February 18, 2015. http:// www.gartner.com/smarterwithgartner/test/ 3 "The Power of Real-Time Analytics on the Shelves: Drive Sales Through Data," Aberdeen Group, September 2016. https://9mtqo2i6e04b48kx25bd2fd0- wpengine.netdna-ssl.com/wp-content/ uploads/2016/10/14012-KB-mobile-analytics_ LH.pdf 4 "Strategy, Not Technology, Drives Digital Transformation," MIT Sloan Management Review and Deloitte University Press, July 14, 2015. http://sloanreview.mit.edu/projects/strategy- drives-digital-transformation/

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