The Challenge
For Musicnotes.com, their e-commerce site is their revenue engine. Ensuring their site, even during
seasonality spikes, provides a high-quality and seamless purchase experience to its customers is
essen al to their success. As a result, this most mission-cri cal, world-facing site needed to be
housed on IT infrastructure promising high-availability, stability and performance.
Faced with aging IT infrastructure and the desire to free their IT staff to focus more on strategic
business ini a ves while not managing and maintaining infrastructure, Musicnotes.com sought to
entrust a vendor who had competency in designing and deploying Microso -based technology and
solu ons for mission-cri cal applica ons.
The OneNeck IT Solutions Answer
Musicnotes.com conducted a compe ve selec on process with several vendors providing input
for the project. The most important factors weighed in the decision included selec ng a provider
who could meet the following requirements:
• Ensure high-availability and stability of the cloud pla orm.
• Offer scalability, allowing the cloud pla orm to grow as their business grows.
• Provide technical competency, and act as an advisor to their IT staff.
• Quickly respond to any support or performance issues.
"OneNeck brought a local team of highly competent cloud resources to the table that demonstrated
their ability to address our design, implementa on and support concerns," said Jon Higgins, chief
technology officer at Musicnotes.com. "Keeping our unique architecture requirements in mind,
they were able to cra a solu on that not only met our needs today, but would allow us to scale as
those needs changed in the future."
The Company
Founded in 1998 and headquartered in Madison,
Wisconsin, Musicnotes.com is the world's largest
e-commerce sheet music retailer and publisher,
providing over 300,000 pieces of officially
licensed digital sheet music and guitar tablature
to over 5 million customers around the globe.
As the world leader in downloadable sheet music,
Musicnotes.com offers the best selec on of
100% officially licensed and legal arrangements,
covering all major instruments for musicians of
every skill level. Musicnotes.com recently passed
the milestone of over 30 million sheet music
downloads to-date, and it has been recognized
as one of the Top 500 Retail websites every year
since 2006.
Customer Case Study
Musicnotes.com
Keeping an e-commerce site always on
