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The Challenge For, their e-commerce site is their revenue engine. Ensuring their site, even during seasonality spikes, provides a high-quality and seamless purchase experience to its customers is essen al to their success. As a result, this most mission-cri cal, world-facing site needed to be housed on IT infrastructure promising high-availability, stability and performance. Faced with aging IT infrastructure and the desire to free their IT staff to focus more on strategic business ini a ves while not managing and maintaining infrastructure, sought to entrust a vendor who had competency in designing and deploying Microso -based technology and solu ons for mission-cri cal applica ons. The OneNeck IT Solutions Answer conducted a compe ve selec on process with several vendors providing input for the project. The most important factors weighed in the decision included selec ng a provider who could meet the following requirements: • Ensure high-availability and stability of the cloud pla orm. • Offer scalability, allowing the cloud pla orm to grow as their business grows. • Provide technical competency, and act as an advisor to their IT staff. • Quickly respond to any support or performance issues. "OneNeck brought a local team of highly competent cloud resources to the table that demonstrated their ability to address our design, implementa on and support concerns," said Jon Higgins, chief technology officer at "Keeping our unique architecture requirements in mind, they were able to cra a solu on that not only met our needs today, but would allow us to scale as those needs changed in the future." The Company Founded in 1998 and headquartered in Madison, Wisconsin, is the world's largest e-commerce sheet music retailer and publisher, providing over 300,000 pieces of officially licensed digital sheet music and guitar tablature to over 5 million customers around the globe. As the world leader in downloadable sheet music, offers the best selec on of 100% officially licensed and legal arrangements, covering all major instruments for musicians of every skill level. recently passed the milestone of over 30 million sheet music downloads to-date, and it has been recognized as one of the Top 500 Retail websites every year since 2006. Customer Case Study Keeping an e-commerce site always on

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