Issue link: https://insights.oneneck.com/i/1179448
Working as one 4 One of the key contributions that your solutions can make to your business is to help you work even better together. When your business applications feed into your everyday productivity applications, and vice versa, it brings people together and helps you to be more productive. This makes your routine tasks happen that much more smoothly. For example, let's say that you have a new sales opportunity. People from across your business need to work together to build a presentation to capitalise on the opportunity. So, they use your collaboration workspace to plan and co-author the sales deck. Without leaving this workspace, they can also pull in relevant customer or financial information with ease. Everyone is looking at the most up- to-date version and it draws on insights from your business data. The result? The team put together a personalised presentation that resonates with the customer. Repeat this efficiency again and again, and you can see how much time it frees up to drive additional sales or add value for your existing customers. This example is about a specific process becoming more efficient. Behind this, though, are the principles of automating routine tasks and giving people data automatically – in the applications they're used to. This familiarity, in turn, reduces the time taken to train people on using different solutions. Let's take another situation. Your company receives an email from an important customer who needs you to fulfil an order at short notice. Your sales manager checks inventory, straight from her inbox, and discovers you don't have enough stock. Still in her email, she creates and sends a purchase order to your supplier to make up the shortfall. Then, in the same interface, she creates and sends a quote to the customer. Through compatible and intuitive applications, an urgent job is dealt with quickly and accurately. However good your existing business and productivity applications are, if they work in silos, it falls on your employees to connect the data and insights to make decisions. This is inefficient by its very nature and it invites human error. It can also hold you back from providing great customer experiences. If your productivity and business applications work as one, then your technology helps you to be far more efficient and to serve your customers better. Work together. Work faster. 365 & 365 No switching from one application to another. No comparing and consolidating feedback. The team saves time and effort because everyone is using unified business and productivity applications and solutions to work as one.