Issue link: https://insights.oneneck.com/i/1171608
The Challenge The demand for technology in Milwaukee County is ever-increasing - today they find themselves in a 'con nuous next' culture. Enabling an agile and elas c service model to support IT innova on and digital transforma on was paramount. And, like all local governments, the county is always seeking ways to be er serve its ci zens while opera ng within a ght budget. Rather than inves ng a large outlay of cash to update their current data centers, infrastructure and staff required to support it, they sought to implement a solu on that would allow them to: Enable IT scalability and agility as they modernize County government. Transform IT capabili es to provide more robust and mature IT processes and capabili es in line with the size and nature of the County's cons tuent services. Reduce risks of failure in the environment. Focus resources on improving and serving the County. Deploy hybrid infrastructure across on-premises, private cloud and public cloud. Provide cost-effec ve IT capabili es. "We knew our aging, on-premises infrastructure would be expensive to upgrade and maintain, not to men on it locked us into using equipment that would soon become outdated," said Chris Sacho, IT Manager Milwaukee County. "It was me to explore solu ons that would allow us to avoid the cost of paying upfront to deploy up-to-date infrastructure and shi to an opera ng expenditure model and pay only for what we need, when we need it." The Company Milwaukee County's mission is to provide high-quality, responsive services that enhance self-sufficiency, personal safety, economic opportunity and quality of life for its en re popula on. Customer Case Study Milwaukee County Modernizing IT to boost performance and efficiency