Case Studies

Organiza on Milwaukee County Industry Government Business Challenges Aging hardware and staff to support it Centralize IT resources and management across the organiza on Focus resources on improving and serving the County About OneNeck IT Solutions OneNeck IT Solu ons provides world-class, hybrid IT solu ons for thousands of businesses around the globe. From cloud and hos ng solu ons to managed services, ERP applica on management, professional services, IT hardware and top- er data centers in Arizona, Colorado, Iowa, Minnesota, Oregon and Wisconsin, OneNeck has the exper se to help customers navigate the cloud to get the right applica on on the right cloud at the right me. OneNeck is a wholly owned subsidiary of Telephone and Data Systems, Inc. [NYSE: TDS]. A Fortune 1000® company, TDS provides wireless; wireline and cable broadband, TV and voice; and hosted and managed services to approximately six million customers na onwide. Milwaukee County Summary The OneNeck® IT Solutions Answer The County conducted a compe ve selec on process with several vendors providing input. The most important factors weighed in the decision included: selec ng a provider who could demonstrate competency in migra ng data centers to cloud-based solu ons, ability to provide stability, risk reduc on and cost effec veness. "OneNeck's team of highly competent resources demonstrated their ability to address our design, implementa on and support concerns," Sacho said. "They took a consulta ve approach and performed a discovery and inventory analysis, up front, to fully understand our exis ng IT environment, and provided recommenda ons and adjustments to help us meet our current and future objec ves based on their findings." The OneNeck solu on included our enterprise-grade, highly-available and high-performing Infrastructure as a Service pla orm, ReliaCloud®. ReliaCloud was leveraged to run the County's produc on workloads in our OneNeck data center facility located in Madison, Wis. while development/test workloads and disaster recovery is housed in a secondary OneNeck data center in Eden Prairie, Minn. In addi on, OneNeck provides robust network connec vity to all sites, manages all the infrastructure, Windows opera ng systems, SQL databases and backup system for the County's leave behind/ on-premises systems, which is replicated to a OneNeck facility for off-site backup. The Benefits With the OneNeck solu on in place, the County could avoid the high costs associated with modernizing old systems and free their IT staff to focus on County business instead of keeping the lights on. In fact, the OneNeck solu on has saved the County approximately $10 million in hardware cost avoidance and opera ng expenses over a five-year period. "Milwaukee County engaged a 3rd party vendor to conduct an analysis to quan fy the cost of overhauling our exis ng IT environment and implemen ng off-site disaster recovery. It was determined that it would cost upwards of $20 million in capital," said Sacho. "The OneNeck solu on was not only more cost-effec ve, but allowed us to decrease the me it takes to provision IT infrastructure, speeding our delivery on IT projects that help to increase efficiencies and drive innova on." In addi on, the OneNeck solu on allowed them to: Ensure 100% availability of their data and applica ons. Eliminate single points of failure. Accelerate the long-term ini a ve to centralize IT resources and spend. Enable robust change management. Gain clarity around their current situa on for backup, data and servers. OneNeck.com 855.ONENECK Part #9.2.31_CSSPAL_0818_v1 ©2018 OneNeck IT Solutions LLC. All rights reserved. All other trademarks are the property of their respective owners.

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