New Microsoft 365 Firstline (F-) SKUs

Amy Gregory, Product Marketing Director

04-01-2020_blogOn March 19, 2020, Microsoft announced a new Microsoft 365 plan designed specifically for Firstline Workers. The offer helps organizations connect their Firstline Workers with the rest of the company and close long-standing technology gaps that often separate these workers from secure apps and services that enable continuous productivity, simplify communication and support greater self-service.

This new plan extends the Microsoft 365 SKU line-up and slots below their existing firstline plan. As such, it inherits the Microsoft 365 F1 name and the current Microsoft 365 F1 plan will be renamed to Microsoft 365 F3 to provide consistency across Microsoft’s commercial offers.

  • Microsoft 365 F1 (New): will be rolled out later this year (April 1, 2020) and will provide the foundation of a secure and connected experience for Firstline Workers. It will include products like Microsoft Teams, SharePoint, Yammer, Stream, and Enterprise Security + Management. This plan will cost $4 per user, per month.
  • Microsoft 365 F3 (Updated): is in market today and will be renamed from “Microsoft 365 F1” to “Microsoft 365 F3” on April 1, 2020. It includes all the features in our new firstline plan, plus additional capabilities to enhance worker productivity and innovation. This plan costs $10 per user, per month.

Finally, to create a truly connected and secure company, Microsoft is also expanding the Microsoft Teams value included in their Firstline plans (Microsoft 365 F1, Office 365 F3, and Microsoft 365 F3) to include full audio / video capabilities, meeting rights, Walkie Talkie, and adding enhanced identity and access management features disclosed earlier this calendar year.  



If you’d like to learn more about these changes, check out the Microsoft Office 365 SMB Naming Update Page. And as always, if you have any questions regarding Microsoft’s solutions, we are here to help.

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