Microsoft 365 for business plans include Microsoft 365 Business Premium, Microsoft 365 Business Standard and Microsoft 365 Business Basic with services and access to Microsoft solutions varying by plan. Through nine customer interviews and data aggregation, Forrester concluded that Microsoft 365 for business has the following three-year financial impact.
This document is an abridged version of a case study commissioned by Microsoft titled: The Total Economic Impact Of Microsoft 365 For Business, December 2020.