IT Outsourcing Best Practices
In an effective outsourcing relationship, IT organizations can focus on strategic issues and goals, while the partner takes on the operation and maintenance of some or all of the company’s systems. These new partnerships create the need for effective governance to ensure an appropriate level of control and oversight of an independent provider.
This white paper explains:
- The need for governance
- How to establish a governance process
- The four critical components for living within the governance process
Topic: Managed Services