Fortra Solution Brief Alert Logic MDR Customer Experience
About Fortra
Fortra is a cybersecurity company like no other. We're creating a simpler, stronger future for our
customers. Our trusted experts and portfolio of integrated, scalable solutions bring balance and
control to organizations around the world. We're the positive changemakers and your relentless ally to
provide peace of mind through every step of your cybersecurity journey. Learn more at fortra.com.
Fortra.com
© Fortra, LLC and its group of companies. All trademarks and registered trademarks are the property of their respective owners. (fta-al-sb-1023-r2-am)
Delivering Continuous Customer Value
With Alert Logic, cybersecurity tailored to your organization's
desired outcomes isn't a paid upgrade or a separate
feature. Our solution will be delivered at a personalized
level providing exceptional customer experience and value.
We deliver industry-leading service value every step of
the way — from our simplified onboarding experience to
ensuring you get the most value from your investment on a
continuous basis.
From the Beginning ...
A team of dedicated security and customer success experts
work directly with you to ensure you receive unrivaled
security for your environment. Our team will be there to
guide you through your MDR journey.
Continuous Engagement
Your team of Alert Logic security experts will be your trusted
advisors dedicated to your continuous success.
Trusted, knowledgeable partners
throughout the discovery process
Full understanding of your
current security posture
Customized discovery and consultation
to tailor your service
Confidence in the effectiveness of the
proposed solution to achieve your security goals
Rapid time-to-value
Achieve your identified
security outcomes
Comprehensive, 24/7
monitoring and coverage
across your environment
Automation at your
own pace
Insights and remediation
guidance to improve your
security posture
Cloud-based security
expertise
Service value reviews
focused on optimizing
your security investment
Dedicated technical
support and engineers
(people, not bots)
Seamlessly coexists
with your security
environment
