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The As-a-service Playbook for CIOs and CTOs

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MASTER THE LANGUAGE Key Terms and Concepts for As-a-Service PLAY #3 On-demand services available in a pay-per-use model and managed for you. As-a-Service On-demand infrastructure and software services in the on-prem data center, colocation facility or edge, with self-service functionality, scalability, pay-per-use, and managed for you. Cloud services Visibility, via an intuitive dashboard, into ongoing usage and costs to help optimize costs and plan capacity based on actual and forecasted use. Consumption analytics Spreading payments for infrastructure over a fixed period of time, vs. paying for actual metered usage. Leasing Installed IT infrastructure capacity for immediate needs plus a buffer for scalability; buffered capacity is available but not charged for until consumed. Buffered or reserve capacity The ability to uniquely and accurately measure consumption of a service, such as storage, compute, software, or management services. Metering technology should also collect related metadata such that the consumption data can be categorized and used to drive visibility and insights. Metering technology The ability to monitor capacity, ensuring sufficient resources are available for spikes, new projects, or changing business demand. Capacity management The ability to proactively and reactively respond to infrastructure needs, such as firmware updates, patching, and problem resolution. Monitoring functionality < back

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