ONENECK CASE STUDY
Pegasus Transtech
OneNeck
Introduction
This case study of Pegasus Transtech is based on a June 2022 survey of
Oneneck customers by TechValidate, a 3rd-party research service.
"OneNeck is a single provider that offers high-level support for
several platforms from Microsoft and Azure to Citrix and Cisco
networking."
"
Challenges
The business challenges that led the profiled company to evaluate and
ultimately select Oneneck:
When considering OneNeck as their Microsoft CSP:
Helping them discover which M365 plan was right for their business:
Important
M365 Consulting and Roadmap Development: Moderately Important
M365 Migrations: Not Important
M365 tenant set-up and management: Slightly Important
User provisioning and administration (moves/add/changes): Slightly
Important
Escalation Management and Reporting: Slightly Important
24×7 expert-to-expert support for priority 1 and 2 incidents:
Moderately Important
Broad Portfolio of complimentary multi-cloud solutions and services:
Important
Use Case
The key features and functionalities of Oneneck that the surveyed company
uses:
They chose OneNeck as their Microsoft CSP because:
Negative experience with another provider
Responsiveness/Acting quickly
Ease of doing business
Results
The surveyed company achieved the following results with Oneneck:
Improved organizational productivity
Improved collaboration and communication
Better teamwork in remote/hybrid work environments
Simplifying vendors by moving more apps to a single provider
Company Profile
Company:
Pegasus Transtech
Company Size:
Small Business
Industry:
Transportation Services
About Oneneck
OneNeck IT Solutions LLC,
a wholly-owned subsidiary
of TDS, Inc., employs 450
people throughout the U.S.
The company offers multi-
cloud solutions, combined
with managed services,
professional IT services,
hardware, and local
connectivity via top-tier
data centers in Arizona,
Colorado, Iowa, Minnesota,
Oregon, and Wisconsin.
OneNeck's team of
technology professionals
deliver secure, modern
platforms and applications
for organizations embracing
data-driven transformation
and secure end-to-end
solutions.
Learn More:
OneNeck
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Source: Nathan Anderson, IT Manager, Pegasus Transtech
Validated Published: Jun. 15, 2022 TVID: 885-1B6-27B
Research by
