For the human element, potential challenges include lack of corporate understanding and vision for DX, not placing customer value over
corporate value, the inability to work across silos, having a risk-averse culture, and lacking the talent and skills required to deliver the
transformation.
Further complicating organizational progress are global health concerns that have irrevocably changed the workplace. Today, every CEO
needs to enable a secure and fluid remote workforce. For work that cannot be done remotely, leaders also need new ways to implement work
environments that safely unleash workers' potential—and employees expect leaders to deliver on that promise. Doing so requires greater
intelligence and control related to health and safety at work.
From a technology perspective, headwinds to DX include the inability to experiment quickly due to limited access to flexible IT, the lack of strong
cybersecurity capabilities, which inhibit scaling new digital workloads, and the burden of inflexible legacy IT systems and software.
3
Legacy
systems must also address the massive data growth at the core—and increasingly at edge locations, where up to 75% of enterprise data is
projected to be created by 2025.
4
The combined headwinds from human, technology, and data factors are culminating in a new set of customer requirements for computing.
Solution guide
3
"The Two Big Reasons That Digital Transformations Fail," HBR, 2019.
4
Global Market Insights Report, Gartner, 2019.
