Microsoft's new Teams backup API has finally made it possible
for backup vendors to give their customers a first-class Teams
backup and recovery experience. Keep in mind however, that
this API is brand new, and most backup vendors have yet to
integrate it into their Microsoft 365 backup solutions.
eDiscovery
Nobody likes to think about the possibility of being subjected
to litigation, but if someone does take legal action against your
company then it will be critically important to have a reliable
eDiscovery solution.
For those who might not be familiar with the term, eDiscovery
refers to the practice of locating all documents and other data
that have been the subject of a subpoena.
Microsoft 365 actually has its own built-in eDiscovery engine
that allows an authorized user to search for any required data.
With regard to Microsoft Teams, the eDiscovery engine is able
to locate chat data, as well as messaging, files, meeting
summaries and call summaries.
You can read more about eDiscovery for
Microsoft 365 and Microsoft Teams at:
https://docs.microsoft.com/
en-us/microsoftteams/security-compliance-
overview
As useful as Microsoft 365's eDiscovery capabilities might be,
they aren't perfect. Microsoft 365 includes a mechanism called
Legal Hold that allows documents that are surfaced during
eDiscovery to be "put on hold" thereby preventing them from
being deleted. The problem is that if you delete a user's
account then their Exchange mailbox is also deleted, even if it
has been placed on legal hold. Remember, Microsoft Teams