Issue link: https://insights.oneneck.com/i/1433922
® IT SOLUTIONS a TDS® Company The Challenge When you're responsible for more than 3,000 business websites, reliability is paramount. Smartz hosts and maintains those sites on their own servers, which are in turn housed in a coloca on facility. For Smartz, the customer experience has to be seamless. Outages, technical issues or down me can cost the company customers. "We're par ally a web hos ng company," said Mark Knowles, CEO of Smartz. "Our customers expect speed, reliability and flexibility. If we can't deliver, it's a real problem." When Smartz experienced reliability issues with their coloca on facility, they started shopping around. "We're hos ng a lot of outbound traffic," said Knowles. "We kept having problems serving up all that data and we weren't able to get them resolved. Our clients began to no ce and that's when we decided to look for alterna ves." The OneNeck® IT Solutions Answer Smartz soon found OneNeck IT Solu ons' Tier III cer fied coloca on facility in Bend, Oregon. The facility features fully redundant data and power connec ons, along with on-site backup generators, a solar array and a passive cooling system. Its highly expandable racks feature single- and three- phase power connec ons with ra ngs from 7 kW to 21 kW. The data center is also patched in to a high-capacity fiber channel network, which is capable of providing more than enough bandwidth for hosted sites while delivering speeds up to 1 Gbps. Addi onally, the data center features 24/7 security, biometric access scanners, real- me tracking of staff and visitors and more than 50 HD closed-circuit cameras. "Businesses rely on us for their websites, so security is key," said Knowles. "The security system is phenomenal and gives us the peace of mind we need." The Company Smartz provides website services for businesses around the world. The Bend, Oregon-based firm works with a wide- range of clients, from small businesses to Fortune 500 corpora ons providing everything from website design to publishing, search engine op miza on and hos ng services. Smartz manages more than 3,000 business websites. Customer Case Study Smartz Affordable, reliable colocation