Issue link: https://insights.oneneck.com/i/1433919
Organiza on Mountain Park Health Center Industry Non-profit healthcare provider Business Challenges Growing pa ent base and only one IT manager for mul ple clinics Maintaining system availability and elimina ng down- me Improving security for regulatory compliance Back-up of mission cri cal data User Environment Over 400 users Five loca ons Over 65,000 pa ents Applica on Windows Server Management Windows Environment SQL Server Management (SQL 2000 and SQL 2005) Ac ve Directory, Exchange, VPN Management IIS Web Server Hos ng SPLA Licensing Technical Environment SQL Server Databases SAN Environment QMOE High-Speed LAN over WAN Service IP Connectivity Solutions OneNeck directly connected a T1 line from the data center to Mountain Park's Baseline Clinic loca on. As a result, Mountain Park's medical centers receive reliable, high-speed Internet connec vity. 24/7 Help Desk OneNecks' service comes with 24/7 help desk support and ITIL-cer fied technicians that are available for immediate support. Mountain Park gets problems addressed quickly now that OneNeck can remotely connect to solve issues almost immediately. The Benefits OneNeck migrated Mountain Park Health Centers' servers and applica ons to the OneNeck data center without interrup on. The move was scheduled at night when the clinics were closed to avoid any disrup on. Once the switch was made, Mountain Park recognized immediate results: Network Security Mountain Park no longer juggles resources to meet the security demands outlined in HIPAA. By deploying a force of leading an -spam and an -virus so ware, pa ent records are protected and are no longer suscep ble to outside a acks. Guaranteed 99.9% Uptime Long gone are the days when Mountain Park's staff uses paper to process billing and scheduling while their IT manager rushes among sites to fix applica ons. With OneNeck, Mountain Park slashed down- me from hundreds of minutes per month to just 40 minutes a year. Now, pa ents receive help without prolonged wait mes. Data Back-Up "Knowing that all cri cal data is stored and con nuously updated means that we can focus on growth and new partnerships," said Dr. John Swagert, CEO of Mountain Park Health Centers. "We have a reliable network that everybody trusts so we can concentrate on pa ents and services." OneNeck has formed a partnership with Mountain Park Health Centers as a trusted IT advisor. By moving their servers and applica ons to OneNecks' data center in Tempe, Mountain Park no longer faces down me, a false sense of security or fear their pa ent records will be lost. About OneNeck IT Solutions OneNeck IT Solu ons provides world-class, hybrid IT solu ons for thousands of businesses around the globe. From cloud and hos ng solu ons to managed services, ERP applica on management, professional services, IT hardware and top- er data centers in Arizona, Colorado, Iowa, Minnesota, Oregon and Wisconsin, OneNeck has the exper se to help customers navigate the cloud to get the right applica on on the right cloud at the right me. OneNeck is a subsidiary of Telephone and Data Systems, Inc. [NYSE: TDS]. A Fortune 500® company, TDS provides wireless; wireline and cable broadband, TV and voice; and hosted and managed services to approximately six million customers na onwide. Mountain Park Health Center Summary OneNeck.com 855.ONENECK Part #9.2.8_CSMPH_0116_v2 ©2016 OneNeck IT Solutions LLC. All rights reserved. All other trademarks are the property of their respective owners.