Issue link: https://insights.oneneck.com/i/1422689
Choosing the Right DaaS Provider By now it should be clear that DaaS is a smart choice to meet your digital workspace needs. However, it should also be clear that not all DaaS offerings are the same, so it pays to consider your needs Desktop as a Service Selection Criteria Geography Where is the solution hosted? If you have users in Europe and North Amer- ica but the solution is only hosted in the U.S., that's a problem. Performance Users can be extremely sensitive to desktop performance. Can the solu- tion meet the performance expecta- tions of all types of users? What about power users that need accelerated graphics? Scalability You may need to onboard large num- bers of users on short notice. How quickly can that happen? Is it fully automated? Elasticity The number of users on the service will likely vary widely based on the day and time. Do you pay for resourc- es even when they aren't in use? Security and Compliance All enterprises are concerned about security and some must comply with strict regulatory requirements. Does the solution address your security needs? Where's Your Data? Do users need to access cloud data services such as Dropbox or Google Drive? If users need data and services from your datacenter, how easy is it to integrate? If your data is in a public cloud, you may need a desktop solution that runs "near" your data. Ease-of-Use Is the solution easy and intuitive for users? Ease-of-Management Even the simplest environment requires configuration and custom- ization. How easy is the solution to manage? Availability Your users' productivity will depend on this service. What's the SLA for availability? Software and Services Will the solution work with the authentication, SSO, and other standards-based tools you use? Support What (if any) support comes with the service? What hours (in what time zone) is support available? Client Software What client software does the solution require on each user's device? How will users obtain that software and how will you make sure it's up to date? Cloud Lock-In Does the solution lock you in to a particular public cloud? What happens when cloud prices change? Cost Pricing models vary widely among providers. Is there a minimum term or minimum number of seats? Can you pay as you grow? Beware of hidden costs.