Microsoft Power
Platform at Work
Microsoft Power Platform's flexibility and versatility means that
virtually any employee in any department or team can design
and deploy purpose-built applications to solve everyday business
challenges — from simple and mundane to sophisticated and complex
— for any aspect of the company's operation, such as:
▪
New Employee Onboarding/User Setup Scenarios
Provide new employees with many resources, such as links to
policy guides, team member contact information and forms new
employees can use to complete their internal profiles.
▪
Service Request Apps
Build an interactive help desk tool that permits users to submit IT
tickets from the app. Others use it to collect service requests for
facility maintenance, human resources, purchase orders, and more.
▪
Customer Assistance Bots
Customers interact conversationally with bot assistance to solve
common problems. Support staffs use the solution for instant
access to a wealth of troubleshooting information. Leadership gains
deeper insights into common customer issues.
▪
Client or Sales Intake Forms
Field employees visiting client sites who need to complete a
sales order outside the office use Power App-developed services
together with a CRM. Power Apps integration with existing CRM
products lets users extract and insert data into the Dynamics 365
CRM with easy-to-use forms.
▪
Mobile App for Inspections and Reviews
On mobile devices, a Power Platform-developed app with pre-
loaded checklists can perform ad-hoc and scheduled inspections
to improve accuracy and speed up inspections.
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