Introduc on
If all outsourcing decisions were as easy as prin ng business cards,
this quandary wouldn't exist. But because IT outsourcing is a very
complex and comprehensive ini a ve that can affect all aspects of
business opera ons, it has to be approached methodically and with a
tremendous amount of organiza onal awareness and introspec on.
The reasons for outsourcing are not always just financial:
• Are you looking to solve tac cal issues like projects with short-
term results, immediate cost reduc ons or staff augmenta on?
• Do you want to free up your me for strategic ini a ves?
• Do you want to improve your service-level metrics?
• Is your leadership frustrated with current IT capabili es?
Answers to these ques ons will help align IT projects with
business priori es.
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