Issue link: https://insights.oneneck.com/i/1364590
Chapter 5. Using Now that you understand some of the features of Xi Frame at a high level, it's time to learn a little more about how Xi Frame works. This chapter hits some of the high points in terms of both the administrator experience and the user experience. Xi Frame User Types In Xi Frame, there are four user types: End User. End users have the ability to login and access the Xi Frame Launch- pad and can execute desktops and applications that have been configured for them. End users have no direct access or control over anything outside their individual sessions. Account Admin. Account Admins have control over a single Xi Frame account, including the ability to add users, install and configure new applications, man- age updates, and much more. Organization Admin. An Organization Admin can manage multiple Xi Frame accounts across multiple regions that are all part of the same organization or department. Customer Admin. Large enterprises may have multiple divisions and many accounts. Customer Admins have visibility and authority over all organizations and all accounts within the customer's environment making it possible to over- see multiple geographies, departments, app sets, and more. The Xi Frame User Experience The goal of Xi Frame is to keep the user experience as straightforward as possible so that there's nothing to get in the way of productive work. For most users, this means simply opening a window in an HTML5-compatible browser and navigating to a URL. However, Xi Frame enabled applications can also be embedded in a web page or an end-user portal using Xi Frame APIs to accommodate your operational needs. User authentication takes place according to the methods you've configured for Xi Frame. If you have SSO, users working on-premises may be automatically logged in. The first thing that a user sees after authentication is the Xi Frame Launchpad: | 17 Figure 1. Example of a Xi Frame Launchpad.