Case Studies

The Challenge Data is at the very heart of the opera on of a modern university. Everything from opera ons to coursework, distance learning systems and research must be highly available, easily accessible and incredibly secure. Even though the university was using a third-party consul ng company to manage their coloca on solu on, they were s ll faced with a lot of work and expense maintaining and servicing the hardware. They also had limited visibility into their environment. This created a myriad of challenges not the least of which was controlling costs. Ul mately, they were looking to remove the middleman from the equa on, gain more visibility into their environment and to leverage on-site remote hands and professional services of a leading coloca on provider. Given the challenges presented by the quan ty of data that expands exponen ally as new knowledge is created, whatever solu on the university se led upon had to be scalable. They found everything they were looking for with OneNeck® IT Solu ons. The OneNeck IT Solutions Answer The university was looking for a concurrently maintainable data center to provide guaranteed 99.9% up me, 72-hour power outage protec on and mul ple signal paths for equipment and distribu on redundancy. Once those requirements were met, what really appealed to the university's IT team about OneNeck was the data center staff who have been trained and are dedicated to providing professional services and remote hands, all under one umbrella. OneNeck handles updates and changes to servers as well as fixes to cabling and any other physical changes to the server environment. One of the other advantages the university discovered while working with OneNeck was their ability to bundle energy usage costs into the contract. This created significant cost savings and meant consistent payments from month-to- month, making budge ng easier. In the university's previous agreement, energy usage was a separate line item cost that differed every month. The Organization A top- er, mul -discipline, private university in the heart of California's Silicon Valley, and one of the world's leading teaching and research universi es. Since its founding in the late 1800s, the university has been dedicated to finding solu ons to big challenges and preparing students for leadership in a complex world. Their campus is a hub for innova on, scien fic discovery and crea ve expression. Customer Case Study A Leading Private University Setting the standard for colocation services

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