Case Studies

Mount Mercy University

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Organiza on University Industry Higher Educa on Business Challenges Aging network infrastructure Lack of sufficient in-house resources In need of coloca on partner for disaster recovery Maintenance renewal tracking assistance User Environment 1800+ Students 1 main campus / 1 satellite campus Online courses available Technical Environment Core Network: (4) Cisco 4500X Cisco 5508 WLC Cisco 2960 Switches Cisco 5500 Controllers Cisco 3750X's running VMware environment in a OneNeck data center d Coloca on and Disaster Recovery Once the campus network itself has been upgraded to improve performance and reliability, Mount Mercy realized it also needed to upgrade its disaster recovery (DR) solu on. The main network is located on campus but the backup servers were situated at the Graduate Center located in another part of the city. The university wanted a more secure, reliable backup and DR solu on. OneNeck helped Mount Mercy create a more comprehensive DR strategy, hos ng the data at the OneNeck facility in Cedar Falls. The OneNeck team helped develop a migra on strategy to move systems backup and recovery to the OneNeck data center. Migra on was simple and trouble- free and the campus now has peace of mind a reliable DR solu on. "We made the right choice," said Connie Snitker, Director of Technology Opera ons for Mount Mercy. "In project planning and implementa on, from start to finish, OneNeck was amazing. They always ask the ques ons that we would have never thought to ask, and the follow up a erwards is so thorough. We absolutely made the right choice to go with OneNeck." So ware License Renewals An ongoing challenge for the Mount Mercy University IT team is so ware maintenance. With OneNeck's help, all so ware licenses for network services such as Veeam, VMware and SonicWall are now managed by OneNeck. The university now has one resource for all its so ware renewal and ordering needs. The Benefits By using OneNeck's IT exper se and coloca on services, Mount Mercy University has been able to improve its network to deliver greater reliability and performance to promote greater produc vity. The university also has a more reliable DR solu on, and is ensured that its so ware licenses remain current. Most importantly, Mount Mercy University has a world-class IT partner who can provide whatever enterprise networking support may be needed in the future. As the university's IT needs con nue to evolve, OneNeck provides a single point of contact that is ready to assist. About OneNeck IT Solutions OneNeck IT Solu ons LLC offers hybrid IT solu ons including cloud and hos ng solu ons, managed services, enterprise applica on management, advanced IT services, IT hardware and top- er data centers in Arizona, Colorado, Iowa, Minnesota, New Jersey, Oregon and Wisconsin. OneNeck's team of technology professionals manage secure, world-class, hybrid IT infrastructures and applica ons for businesses around the country. OneNeck is a subsidiary of Telephone and Data Systems, Inc. [NYSE: TDS]. TDS provides wireless; cable and wireline broadband, TV and voice; and hosted and managed services to approximately six million customers na onwide through its businesses U.S. Cellular, TDS Telecom, OneNeck IT Solu ons LLC, and TDS Broadband Service LLC. Visit Mount Mercy Summary 855.ONENECK Part #9.2.22_CSMMU_0716_v1 ©2016 OneNeck IT Solutions LLC. All rights reserved. All other trademarks are the property of their respective owners.

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