Case Studies

Colorado Department of Education

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Organiza on Colorado Department of Educa on Industry Educa on Business Challenges Aging Infrastructure Limited infrastructure management Subop mal design Poor performance Wireless dead spots from poor RF coverage User Environment Six administra ve loca ons 1,836 schools Technical Environment Cisco Iden ty Services Engine (ISE) Cisco Nexus Switches Cisco Catalyst Switches Cisco Wireless Access Points (APs) About OneNeck IT Solutions OneNeck IT Solu ons LLC offers hybrid IT solu ons including cloud and hos ng solu ons, managed services, enterprise applica on management, advanced IT services, IT hardware and top- er data centers in Arizona, Colorado, Iowa, Minnesota, New Jersey, Oregon and Wisconsin. OneNeck's team of technology professionals manage secure, world-class, hybrid IT infrastructures and applica ons for businesses around the country. OneNeck is a subsidiary of Telephone and Data Systems, Inc. [NYSE: TDS]. TDS provides wireless; cable and wireline broadband, TV and voice; and hosted and managed services to approximately six million customers na onwide through its businesses U.S. Cellular, TDS Telecom, OneNeck IT Solu ons LLC, and TDS Broadband Service LLC. Visit tdsinc.com. Colorado Department of Education Summary The first order of business was to modify the network architecture and standardize network configura on. All the switches needed a consistent configura on to perform similar roles. The campus core and data center also needed to be reconfigured into a logical hierarchy with independent subdomains. Delinea ng network segments into failure domains would eliminate the risk of a single point of failure for the en re network, and it would simplify troubleshoo ng. In fact, with smaller failure domains in place, the infrastructure could suffer from mul ple simultaneous failures and s ll maintain connec vity. This network reconfigura on addressed some of the bandwidth constraints. However, to enhance throughput even more, OneNeck upgraded systems to take advantage of newer technologies to op mize spanning tree protocol topologies. New security protocols were introduced to control network access, including wireless access. The OneNeck team also installed Cisco's Iden ty Service Engine (ISE) to enforce security policies. The network management system also had to be upgraded to provide more transparency and control over network resources, including the wireless network. OneNeck IT Solutions Does It All OneNeck has been working with CDE for more than six years, but the network refresh project was clearly the largest ini a ve. The project was completed in 18 months, and as a result, OneNeck has become a trusted IT advisor for CDE. Following the successful comple on of the upgrade, the IT team at CDE knows they can rely on OneNeck's exper se and commitment to customer service and sa sfac on. "OneNeck is very responsive," said Corey Kispert, Informa on Security Officer for CDE. "The engineers are up to speed on the products, and implementa on always goes well. In addi on, the follow-through and feedback is great. If we have problems later, we can always go back, and OneNeck is there to help." OneNeck.com 855.ONENECK Part #9.2.29_CSCDE_0916_v1 ©2016 OneNeck IT Solutions LLC. All rights reserved. All other trademarks are the property of their respective owners.

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