Case Studies

The Challenge In order to successfully serve its ci zens, Greenwood Village not only depends on the employees working in its eight departments, but also, the IT infrastructure that drives processes throughout the en re organiza on. With recent growth and a need to deliver more higher quality services, city leaders realized that their exis ng storage environment wasn't aligned with their future growth objec ves. Par cularly troubling was that for the last decade or so, the organiza on had been in a constant cycle of storage upgrades. According to Michael Edwards, Technology Opera ons Supervisor at Greenwood Village, "Either we weren't specifying it correctly or our data growth was faster than we thought it was going to be." This led to a patchwork solu on that ul mately was unsustainable. Greenwood Village needed a new answer – one that was scalable, something that could grow with the community and not require replacement every few years. What's more, the organiza on needed be er management capabili es to evaluate and plan for growth within the system. With these challenges in mind, Greenwood Village began looking for a partner that could design, implement and support an enterprise-class storage technology solu on op mized to its unique requirements. The OneNeck IT Solutions Answer Despite being a Dell® shop for many years, Greenwood Village was interested in the EMC® VNX series and how it measured up against the Dell Compellent™ storage center. Aside from its global reputa on for being a leader in storage solu ons, it was EMC's support documenta on that most impressed Greenwood Village. White papers, an ac ve online forum community and YouTube videos – all this and more were publicly available to help customers learn about EMC's systems and how to troubleshoot them. "Support was key for us at Greenwood Village," says Edwards. "It was something that we looked for in a manufacturer, but also a partner, and OneNeck® IT Solu ons fit the bill. Given how close OneNeck was to our primary office, we had peace of mind in knowing that a high-level of professional services was in our very own backyard." The Community Founded in 1950 and located immediately south of Denver, Colorado, the city of Greenwood Village is home to some 14,000-plus residents in over 6,000 households and a total workforce of over 35,000 people. Once primarily a rural community, Greenwood Village has grown to become a dynamic blend of urban and residen al areas, and now includes na onally recognized business parks and vibrant neighborhood associa ons. The mission of the city's government is simple: sustain and enhance the quality of life for its ci zens through all government opera ons. "With OneNeck's support and guidance, we have been able to consolidate our disparate resources onto a single, integrated pla orm powered by EMC, VMware and Cisco" Michael Edwards Technology Opera ons Supervisor City of Greenwood Village Customer Case Study City of Greenwood Village Primed and ready for growth

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