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CONSIDERATION 5: The Processes & The People
When choosing a data center provider, it's more than just a facility at stake.
The people and the processes that run the facility and interact with you on a
day-to-day basis must be a high priority in the selec on criteria.
More than just a collec on of components, OneNeck data centers are a holis-
c system that are powerful, safe and efficient. Designed, built and automated
to adapt and respond to condi ons with superior power, climate, fire protec-
on, physical security and telemetry. This means the only events that require
human interven on are either rou ne maintenance or repair.
When you migrate your data to a OneNeck data center, you'll find...
A passion for customer sa sfac on:
Complete transparency of logs, events, metrics and issues
Internal priori es that reflect your priori es and commitments
Bias for communica ons in advance of heightened risk
Experienced professionals from top to bo om:
Facility managers with more than 10 years of data center experience
Extremely low staff a ri on
Approachable and responsive