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13 DISASTER RECOVERY GUIDE – Powered by ZERTO Performance 1. Does the DR solution offer continuous replication? What is the impact on the production site, due to the technology being used (e.g. snapshots)? 2. Which RTO and RPO does the solution offer? Is it measured in seconds, minutes or hours? Can this be proven and do you have continuous insight into them? 3. Do these RPO/RTO numbers realistically meet your business requirements, and at what sacrifices or costs? 4. DRaaS – Does the Cloud Service Provider offer a reliable and fast networking solution, and does the DRaaS solution offer networking efficiencies like compression? Support of your systems 5. Is the DR solution storage and hypervisor agnostic? In other words: can you replicate from any environment to the DR solution? 6. Is it application-aware; does it offer application- consistent groupings of VMs? 7. How scalable is the solution (up and also down in a DRaaS environment)? 8. What does the installation look like? Will you need to reconfigure applications, LUNs, VMs? 9. Does it support change, when VMs are moved to other storage locations or when you want to do a migration? 10. DRaaS – Does it support multiple sites and is it multi- tenant? Does it offer securely isolated data streams for business critical applications and compliance? Functionality 11. Is it a complete off-site protection solution, offering both DR and archival (backup) storage, with very limited impact on the production site? 12. Is it suited for both hardware and logical failures? 13. Does it offer sufficient failover and failback functionality, including recovery automation and orchestration, pre- and post-recovery scripts, automatic IP adjustment, etc. 14. In case of a failover or failback, how does it impact it production? And what does the failback process look like? Is it similar to the failover process? Compliance 15. Can it be tested easily and are testing reports available? What is the impact of the test? Is this something that can be done during business hours or is this a weekend activity? Does production need to be taken down? Is replication paused or broken during testing, impacting the DR solution during every test? 16. DRaaS – Are there any license issues or other investments upfront? 17. DRaaS – Where is the data being kept? Does the service provider comply with EU regulations? Usability 18. Is it easy to learn and use? Does it add more management control points to your environment or does it integrate seamlessly? 19. Does it offer the right recovery granularity? Can you recover a file, single VM, single application, a few applications, or the entire site? 20. DRaaS – Does the DRaaS solution offer both self-service and managed services? DISASTER RECOVERY REQUIREMENTS CHECKLIST for both in-house and DRaaS solutions

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