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4 (855) ONE-NECK | www.OneNeck.com The Organiza on The City of Bend lies at the hub of Central Oregon, on the eastern edge of the Cascade Range along the Deschutes River. It's the region's center of commerce, culture and technology. More than 80,000 people live within the city limits and use city services. To manage all those services, the city has simplified its complex IT infrastructure thanks to its partnership with OneNeck IT Solu ons. The Challenge From 2000 to 2009, the popula on in Bend grew from nearly 52,000 residents to more than 80,000, an astounding increase of over 54 percent. To keep up, the City's staff grew, as did the underlying IT infrastructure. The number of City servers mul plied and by 2011 had spilled out of their exis ng space. "When we ran out of room in the IT closet, we expanded into the office. We eventually converted two offices into server rooms and used the building's power and HVAC systems. It was not ideal," said Aric Ptomey, IT opera ons supervisor with the City. The makeshi rooms weren't designed to house high- powered servers and computer equipment. "We had three outages that were directly related to power and cooling, and when there's an outage, the city effec vely shuts down," said Ptomey. To build a rock-solid server room, the City had to make a significant capital investment. "We had an outside firm evaluate the space," said Randy James, IT Manager with the City. "It would have taken several hundred thousand dollars to make our facility secure and reliable enough to meet municipal standards." City of Bend Industry - Municipal government Business Challenges - Find flexible, affordable coloca on for cri cal City IT systems User Environment - More than 200 users More than 12 loca ons Applica on Environment - VMware

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