In the past, the traditional work model involved end users reporting to a physical workplace and utilizing company-assigned assets to perform their job responsibilities following established procedures. However, in today's business landscape, nearly half of organizations have embraced a more flexible approach, granting knowledge workers the autonomy to work in a manner and location that best suits their needs in order to achieve desired business outcomes. This shift towards greater flexibility transcends industries, with the exception of the public sector and services, which exhibit relatively lower levels of role flexibility at 34% and 25%, respectively.

To adapt to this evolving scenario, enterprises have adopted rapid procurement and provisioning strategies for IT resources. By leveraging technologies such as virtualized applications, desktops, and software as a service (SaaS), collectively known as End-User Computing, organizations can swiftly obtain and allocate resources, catering to the need for speed, role flexibility, and efficient time management. Virtualized applications enable enterprises to provide quality access to their workforce from any device, promoting mobility, while ensuring connectivity from anywhere with a network connection. This paradigm shift in IT provisioning addresses the demands of the modern work environment.